Terms of Service

Last updated: September 2026  ·  Effective: September 2026

1. Acceptance of Terms

By creating an account or using CostaAegis ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms apply to all users, including free and paid plan users.

2. The Service

CostaAegis is an AWS cost optimization platform that connects to your Amazon Web Services account, scans for idle and wasteful cloud resources, and provides recommendations to reduce your AWS spend. The Service includes:

• AWS resource scanning (EC2, EBS, EIP, RDS, S3, Lambda)
• Cost optimization recommendations
• One-click resource actions (stop, delete, restart) via your AWS credentials
• Savings tracking and budget alerts
• AI-powered AWS FinOps assistant (chatbot)
• Team collaboration features (paid plans)

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must notify us immediately at privacy@costaegis.com if you suspect unauthorised access to your account. You must be at least 16 years old to use the Service.

4. Subscription Plans and Billing

4.1 Plans

• Free (Solo): Limited scans and features at no cost. No credit card required.
• Pro ($29/month): Increased scan limits, team features, and priority access.
• Business ($79/month): Higher limits and additional team members.
• Scale ($149/month): Highest limits for large teams and intensive usage.

4.2 Billing

Paid plans are billed monthly in advance. Payments are processed by Stripe. By subscribing, you authorise us to charge your payment method on a recurring monthly basis until you cancel.

4.3 Cancellation

You may cancel your subscription at any time through your Account Settings. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for partial months.

4.4 Refund Policy

We offer a full refund within 7 days of your first payment if you are unsatisfied with the Service. After 7 days, all payments are non-refundable. To request a refund, contact privacy@costaegis.com.

4.5 Price Changes

We may change subscription prices with 30 days' notice. Continued use after a price change constitutes acceptance of the new price.

5. AWS Credentials and Actions

When you connect your AWS account, you provide IAM credentials that allow CostaAegis to scan your resources and perform actions on your behalf. You acknowledge that:

• You are solely responsible for the AWS credentials you provide
• Actions performed by CostaAegis (stopping, deleting, restarting resources) are executed using your credentials and count against your AWS account
• Deleting resources is permanent and irreversible — always review recommendations carefully before confirming destructive actions
• CostaAegis cost estimates are approximations based on public AWS pricing and may not match your actual AWS bill
• We recommend creating a least-privilege IAM user rather than using root credentials

6. Acceptable Use

You agree not to:

• Use the Service to scan AWS accounts you do not own or have explicit authorisation to access
• Attempt to reverse engineer, copy, or create derivative works of the Service
• Use the Service to circumvent AWS billing, usage limits, or terms of service
• Share your account credentials with others outside of the team invite feature
• Use the AI chatbot for purposes other than AWS cost optimization questions
• Engage in any activity that disrupts or damages the Service or its infrastructure
• Attempt to gain unauthorised access to other users' data or accounts

7. AI Chatbot

The CostaAegis AI assistant provides general AWS cost optimization guidance. It is powered by Anthropic's Claude API. You acknowledge that:

• AI-generated advice may not be accurate, complete, or suitable for your specific situation
• You should always verify recommendations with an AWS-certified professional before making significant infrastructure changes
• Do not share sensitive information (passwords, secret keys, personal data) in chat messages
• Chat message history is not stored permanently on our servers

8. Intellectual Property

CostaAegis and its content, features, and functionality are owned by CostaAegis and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission. Your AWS resource data remains yours.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that cost savings recommendations will be accurate. Use of the Service and any actions taken based on its recommendations are entirely at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, CostaAegis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or accidental deletion of AWS resources, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 3 months preceding the claim.

11. Indemnification

You agree to indemnify and hold CostaAegis harmless from any claims, damages, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

We may suspend or terminate your account at any time if you violate these Terms, engage in fraudulent activity, or cause harm to the Service or other users. You may delete your account at any time via Account Settings → Danger Zone. Upon termination, your data will be deleted within 24 hours.

13. Governing Law and Disputes

These Terms are resolved through good faith negotiation between the parties. Any disputes shall be subject to the good faith negotiation. We encourage you to contact us first at privacy@costaegis.com to resolve any dispute informally before pursuing legal action.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by email or in-app notice. Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Contact

For questions about these Terms: privacy@costaegis.com

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These Terms are resolved through good faith negotiation between the parties.